Start by finding out whether it is worth it
Thirty minutes, remotely, changing nothing. We measure under load and say what is holding your PC back. If the limit is your hardware, you hear that instead of an invoice.
$12comes off your session
A Prospira specialist connects remotely, wipes Windows and reinstalls it clean, then tunes Windows settings, drivers, BIOS and your monitor around the games you play. Two to five hours.
We opened a ticket in our Discord under your name, with your session time in it. Back up your files before it starts.
Packages
If something is still wrong after the session, we reconnect and keep going, as many times as it takes. And if the limit turns out to be your hardware, you hear that from us instead of another invoice.
Thirty minutes, remotely, changing nothing. We measure under load and say what is holding your PC back. If the limit is your hardware, you hear that instead of an invoice.
$12comes off your session
A clean machine that boots fast and runs games without the junk a three year old install collects.
Features
Everything in Boost, plus the parts no script reaches: your board's hidden BIOS and your monitor.
Everything in Boost, plus
After the session
Prospira Toolbox is installed on your PC with every package. Not a subscription. Not sold separately.
Tweaks, utilities, a store of the apps you install first, support and a command line, all from one place.
Questions
Nothing we install hooks into a game process or injects code. TeamViewer is a remote desktop, like any screen share. Windows comes from Microsoft's own installer. Nothing we do trips VAC, Vanguard, Ricochet, FACEIT or ESEA. Tell us your games when you book and we go through your package against the anti-cheats they run.
We start by erasing the drive Windows lives on. Programs, games, desktop files, browser profiles and passwords saved only in a browser are gone. Other drives are left alone. We do not format until you say your files are safe.
Back these up before your session:
Mostly yes. The PC restarts several times. After some of them you reconnect us and get into the BIOS. Installs have long stretches where you can walk away. We will flag them.
We usually have a slot within 1 to 2 days of payment.
Two to five hours. If we start late in the day, or your package is a larger one, or your PC is older or your connection is slow, we finish it across two days rather than rush the last hour.
Yes. Cancel before the session starts and you pay nothing. At checkout you ask us to start on your chosen date and confirm you understand that finishing the session uses up your 14-day right to withdraw. After that the fee is not returned. You get a follow-up window instead: open a ticket, we reconnect and fix anything our work caused, as often as needed.
A Windows 11 PC you administer, a stable connection, and your files backed up somewhere other than the Windows drive. You install and format nothing.
Yes. It comes with every package and stays on your PC. No extra cost, and updates keep coming.
Looking for the app you run yourself instead? See the Tweaking Utility.
Everything in this package
Tell us about your PC
Next you pick a time, then pay by card. Nothing is added at checkout. You sign in with Discord on the way, because that is where your private ticket opens and where we meet you for the session.
When should we do it?
Finding open times